Mary is one of the maids at Chrestomanci Castle.  We don't know much about her except that her hair is red.  She is one of the first employees of the Castle that Cat interacts with, and he gets off on the wrong foot with her when he can't seem to make pleasant conversation when she is friendly to him as she unpacks his things.

Later Mary is scandalized by the fact that someone has turned fellow maid Euphemia into a toad, and she holds it against Cat rather. 

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